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Vulcan Support

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General

vulcan-General

  • How do I connect by Bluetooth?

    Turn on Vulcan a voice will say hello and then "pairing". In the Bluetooth settings of your device search for Damson Vulcan, and choose this. Once found you shouldn’t need to re-pair again.

  • Can I replace the grilles?
    Yes, the grilles are magnetic and can be easily removed. Grilles are available to buy through our store.
  • Can I buy another power supply?
    Yes, they for sale under the accessories section of our website.
  • How do I use the Vulcan wired?

    Insert a 3.5mm cable into the back of the Vulcan. Press and hold the play/pause button for a few seconds, release your finger and the LED will turn white. Press play on your device.

  • Can I use my Vulcan as a speakerphone?

    Yes. When a call is incoming, press the play/pause button to answer.

  • How do I charge my Vulcan?

    Please use the supplied power supply. This is an international adapter so you can select a plug for your region. The logo will flash Red if it is turned on, or stay solid red if it is turned off, until it is charged. When fully charged the LED will go off.

  • The Vulcan indicates it is connected to a streaming device but there is no audio.

    Please check that no other devices have connected to the Vulcan first. If it is, disconnect and connect the device you want to play from.

  • Can I reset the Vulcan?

    Yes, make sure you run the battery totally flat.

Contact Us

We have a dedicated support team available if your question is not answered on this page. We aim to respond within 48 hours, excluding weekends and National Holidays which may lead to responses taking a little longer.

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