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CUSTOMER SUPPORT

If you need to contact us for product support issues please ensure you have read user guide or checked our extensive FAQs. The majority of support issues can be resolved via these two methods. If your question is still not answered, please complete the form on the right. We aim to respond within 48 hours, excluding weekends and National Holidays which may lead to responses taking a little longer.

ADDRESS

PLEASE NOTE: Do not return items to the address below, it is not our returns facility. For returns please contact our support team who will provide you with a return authorisation (RMA) number, as detailed in the returns section of our legal page, and will provide details of our returns facility in the USA. Damson cannot be held responsible for items sent back without an RMA even if proof of postage is provided.

Damson Global LLC
13970 SW 72nd.
Portland
OREGON
97223
United States

SHIPPING INFORMATION

Orders placed through the US store will ship from our US warehouses. Tracking information will be sent by email. 

Damson Global is a UK company. We are based in the UK but we also have fulfilment centres in the USA & Hong Kong which allows users of this site to benefit from much lower shipping rates. You may prefer to select one of our other sites more appropriate to your shipping address and currency.

TELEPHONE

As a small efficiently run company we do not publish a telephone number. It is our experience that the majority of phone related enquiries are usually resolved with a quick referral of the FAQ's or by filling out the support form.

By adopting this policy it really does allow us to concentrate on providing the most innovative and reliable products for our customers.

WHOLESALE

For wholesale, dropship or trade enquiries, please contact us using this form and a member of our New Business Team will respond shortly.