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If you need to contact us for product support issues please ensure you have read user guide or checked our extensive FAQs. The majority of support issues can be resolved via these two methods. If your question is still not answered, please complete the form on the right. We aim to respond within 48 hours, excluding weekends and National Holidays which may lead to responses taking a little longer.
PLEASE NOTE: Do not return items to the address below without having contacted our support team for a return authorisation (RMA) number as detailed in the returns section of our legal page. Damson cannot be held responsible for items sent back without an RMA even if proof of postage is provided.Damson Global
7 Stirling Park
Orders purchased through the Hong Kong store will ship from a Hong Kong warehouse. Returns can be made to our Hong Kong or UK warehouses. We do not operate a support facility in Hong Kong.
Damson Global is a UK company. We are based in the UK but we also have fulfilment centres in the USA & Hong Kong which allows users of this site to benefit from much lower shipping rates. You may prefer to select one of our other sites more appropriate to your shipping address and currency.
Please use our live chat or contact submission to contact us. We do not publish a phone number as we're a small team that works efficiently and like to avoid the distractions of cold callers!
By adopting this policy it really does allow us to concentrate on providing the most innovative and reliable products for our customers.
For wholesale, dropship or trade enquiries, please contact us using this form and a member of our New Business Team will respond shortly.