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CUSTOMER SUPPORT

If you need to contact us for product support issues please ensure you have read the FAQs. If your question is still not answered, please complete the form on the right. We aim to respond within 48 hours, excluding weekends and National Holidays which may lead to responses taking a little longer.

ADDRESS

PLEASE NOTE: Do not return items to the address below without having contacted our support team for a return authorisation (RMA) number as detailed in the returns section of our legal page. Damson cannot be held responsible for items sent back without an RMA even if proof of postage is provided.

Damson Global
7 Stirling Park
Bleriot Way
York
YO30 4WU

SHIPPING INFORMATION

Damson Global is a UK company. Our Headquarters are in the UK and also have fulfilment centres in USA, Central Europe, Hong Kong and Australia which allows users of this site to benefit from much lower shipping rates.

INTERNATIONAL STORES

You may prefer to select one of our other sites more appropriate to your shipping address and currency by using selecting an option of your choice on the flags at the bottom of the page.

TELEPHONE

As a small efficiently run company we do not publish a telephone number. It is our experience that the majority of phone-related enquiries are usually resolved with a quick referral of the FAQ's or by filling out the support form.

By adopting this policy it really does allow us to concentrate on providing the most innovative and reliable products for our customers.

BRITISH ARMED FORCES

We are proud to support the great work and risks carried out by our Armed Forces by supporting them with a British Forces Discount available here.